We appreciate your business, but as you know, costs continue to rise and to
avoid increasing charges here in the office we must work together to keep
these expenses down. Therefore we consider any appointments made by
patients to be confirmed when the patient makes the appointment.
However, as a courtesy to our patients, we do make reminder calls and/or
send out text messages.
If patients do not give us a 48 hour notice for a cancellation, there will be a
charge. If you have any questions regarding this matter, please feel free to
reach out to the office manager for discussion.
We understand that things happen that are out of our control, and we are
understanding when these things happen. This policy is in place for those
who are habitual in cancelling or not showing up for appointments.
Sincerely,
Dr. Gondoly and Staff